MyFutureFund, Ireland’s auto-enrolment pension scheme run by NAERSA (the National Automatic Enrolment Retirement Savings Authority), went live in January 2026. Almost a year on, payroll teams are still running into the same handful of issues: duplicate payments, one-cent differences, AEPN warnings and reconciliation. The NAERSA MyFutureFund payroll system has been designed to address many of these challenges. NAERSA MyFutureFund payroll is essential for managing these issues effectively.
These are the questions we hear most often from payroll managers, answered in plain lingo, with links to the official sources.
Understanding the NAERSA MyFutureFund payroll system is key to resolving issues efficiently. Many payroll managers have encountered challenges with the NAERSA MyFutureFund payroll, particularly with duplicate payments.
Key focus areas: NAERSA MyFutureFund payroll issues include duplicate submissions and reconciliation challenges.
When managing the NAERSA MyFutureFund payroll process, ensure your system is up to date.
For payroll managers, understanding the NAERSA MyFutureFund payroll process is vital for smooth operations and compliance with automatic enrolment regulations.
In this article:
NAERSA MyFutureFund payroll has become an integral component of managing employee contributions effectively.
Understanding the NAERSA MyFutureFund payroll Process
- NAERSA took a duplicate payment — how do I get it back?
- Why does my MyFutureFund report show a €0.01 difference in red?
- Why is there a red difference on the AEPN submission tab?
- Why does my AEPN request say “no data” but still run?
- How do I reconcile MyFutureFund contributions since 1 January 2026?
Understanding the nuances of the NAERSA MyFutureFund payroll system ensures a compliant and efficient payroll process.
NAERSA took a duplicate payment, how do I get it back?
Short answer: Contact NAERSA directly. Refunds of overpaid MyFutureFund contributions are handled directly by NAERSA and NAERSA does not automatically net off duplicate submissions the way Revenue does.
Duplicate payments usually happen in one of three ways:
- The same pay run was submitted twice. For example, once from payroll software and once uploaded manually on the MyFutureFund employer portal, often because the debit or payment status hadn’t updated yet.
- A card payment and a direct debit both went through. For example, card payments made on the portal are taken immediately, while direct debits are collected after 6:30pm on the payment date.
- A corrected file was sent with a new payroll run reference, so it was treated as a new submission rather than a replacement.
Employers need to leverage the NAERSA MyFutureFund payroll system for streamlined and compliant contributions.
Why can’t I see the duplicate on the MyFutureFund portal? If both submissions were accepted as separate pay runs, the portal may show two valid contributions rather than flagging a duplicate. Check your bank statement against the contributions record on the portal, and note the dates, amounts and payroll run references of both debits.
What to do:
- Log in to the MyFutureFund employer portal and check the contributions record for the pay period.
- Gather evidence: bank statement lines, payroll run references and the pay date.
- Contact NAERSA through webchat or on 01 568 9555 (Monday–Friday, 9am–6pm) — see MyFutureFund contact details. Early in 2026, refunds had to be requested in writing, so ask whether a written request is still needed. NAERSA’s postal address is MyFutureFund, TCS Drive, Letterkenny Technology Park, Letterkenny, Co. Donegal, F92 W8CY.
The Automatic Enrolment Retirement Savings System Regulations 2025 (S.I. 637/2025) provide for overpaid employer contributions to be repaid by electronic transfer to an account the employer specifies.
How to avoid it next time: Submit from one place only. Make corrections before 6:30pm on the payment date — after that, payroll software can no longer change the submission and corrections must be made on the employer portal or through NAERSA.
Why does my MyFutureFund report show a €0.01 difference in red?
Short answer: A one-cent difference on one or two employees is almost always rounding. Your payroll calculates contributions per employee, per pay period, and rounds each one to the cent. If NAERSA calculates on a different basis, the totals can differ by a cent.
Employee and employer contributions are currently 1.5% each of gross pay (with a 0.5% State top-up), so most calculations produce fractions of a cent. Rounding each line to two decimal places, then adding the lines up, can give a slightly different total from calculating on the combined figure.
This matches what many employers are told when they call NAERSA: the submission is correct, but the report doesn’t balance to the cent.
When to look harder: A difference of more than a few cents, or one that grows every pay period, is not rounding. Check for:
- Arrears: where an employee’s net pay was too low to cover the contribution in an earlier period
- Contribution rate or status changes in a new AEPN that arrived mid-period
- Leavers and rejoiners, which can cause AEPN mismatches
- Earnings above the €80,000 annual cap on pensionable earnings
- Corrected or resubmitted pay runs that changed the amount after the original was sent
Always check your submissions against the NAERSA MyFutureFund payroll records to ensure accuracy.
Consulting with experts on NAERSA MyFutureFund payroll can provide valuable insights.
Why is there a red difference on the AEPN submission tab?
Utilizing the NAERSA MyFutureFund payroll tools can streamline your payroll processes.
For anyone managing payroll, the NAERSA MyFutureFund payroll system provides essential tools for compliance and accuracy.
Short answer: Usually for the same reason, a rounding difference of a cent or two between the amount your payroll calculated and the amount expected for that employee or pay run.
Open the line items behind the red figure. If each difference is €0.01 and spread across a few employees, it’s rounding. If it’s a larger figure tied to one employee, check that employee’s latest AEPN (rate, status, opt-out or suspension) and whether any arrears were carried forward.
Why does my AEPN request say “no data” but still run?
Short answer: An AEPN (Automatic Enrolment Payroll Notification) is NAERSA’s instruction to your payroll about who to deduct for and at what rate. A “no data” message typically means NAERSA returned no new or changed notifications for that request, not that the request failed.
This is common when no employees were newly enrolled, opted out, suspended or changed rate since your last request. Your payroll then keeps using the AEPN details it already holds.
Utilise the NAERSA MyFutureFund payroll for accurate calculations and adherence to regulatory requirements.
Ensuring accurate calculations in the NAERSA MyFutureFund payroll will help avoid discrepancies and ensure all contributions are correctly processed.
Ensure your NAERSA MyFutureFund payroll submissions are timely to avoid any penalties.
Check it isn’t something else:
- You have new starters who should be enrolled but have no AEPN yet
- Your employer registration on the portal is complete and linked to the correct employer registration number
- The request was made close to running payroll, so the details are current
How do I reconcile MyFutureFund contributions since 1 January 2026?
To avoid confusion, familiarize yourself with the NAERSA MyFutureFund payroll documentation.
Short answer: Compare three figures for each pay period: what your payroll calculated and deducted, what was submitted to NAERSA, and what NAERSA collected from your bank. The MyFutureFund employer portal shows contributions paid and owed, so you can match it against payroll.
For effective payroll management, consider using the NAERSA MyFutureFund payroll guidelines.
A simple monthly reconciliation:
- Run your payroll’s MyFutureFund or pension contributions report for the period.
- Export or view the contributions record on the employer portal.
- Match each pay run by date and payroll run reference.
- Tick off the direct debit or card payments on your bank statement.
- Note rounding differences separately from real variances (duplicates, missed pay runs, arrears).
Make MyFutureFund part of a normal pay run
Understanding NAERSA MyFutureFund payroll allows for efficient management of employer contributions and compliance.
For payroll efficiency, make sure to utilise the full capabilities of the NAERSA MyFutureFund payroll system.
The NAERSA MyFutureFund payroll system is designed to simplify your contributions process and enhance compliance.
Auto-enrolment added a new submission, a new portal and a new reconciliation to every pay run. Quantum Payroll is built for Irish payroll, including Revenue and MyFutureFund processes, with reporting that helps you see what was deducted and submitted. If you’d rather hand payroll over completely, Quantum Bureau runs it for you.
Official sources
S.I. No. 637/2025 — Automatic Enrolment Retirement Savings System Regulations 2025.
MyFutureFund (NAERSA) — employer portal, contact centre and webchat
Following the NAERSA MyFutureFund payroll guidelines can help in reducing discrepancies.
Understanding how the NAERSA MyFutureFund payroll works will enhance your payroll management.
Using the NAERSA MyFutureFund payroll system allows you to efficiently track contributions and identify any discrepancies.
Auto-enrolment — Citizens Information
Regular audits of your NAERSA MyFutureFund payroll data help maintain compliance and ensure optimal management of contributions.
Your organisation can benefit from aligning with NAERSA MyFutureFund payroll standards to improve compliance.
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The integration of NAERSA MyFutureFund payroll into your regular payroll processes can significantly enhance accuracy and efficiency. Integrating NAERSA MyFutureFund payroll into your regular processes is crucial for efficient financial management.
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Ensure that your NAERSA MyFutureFund payroll submissions are accurate to avoid any unnecessary complications. Employers should always keep their NAERSA MyFutureFund payroll information up-to-date to ensure compliance.
Utilising a comprehensive NAERSA MyFutureFund payroll system is key to navigating the complexities of automatic enrolment.
To ensure smooth operations, regularly updating your NAERSA MyFutureFund payroll data prevents potential errors in contributions. Make use of NAERSA MyFutureFund payroll features to manage your contributions effectively and ensure compliance.
For payroll accuracy, leverage the full capabilities of the NAERSA MyFutureFund payroll system in your processes. For best practices, consult the resources available for NAERSA MyFutureFund payroll management.